FAQS

FAQS

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 3-5 days processing time for your order to ship out, shipping times vary based on your location. Most shipping times are specified on the product pages. If it's not stated, please allow an estimated 2-4 weeks for delivery.

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money-back guarantee if the product is defective or damaged. Items can be returned within 30 days from the date of purchase. If more days have passed than are defined in the preceding sentence, unfortunately, we can't offer you a credit, refund or exchange. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

 

How long does shipping take?

Shipping times vary based on your location. Most shipping times are specified on the product pages. If it's not stated, please allow an estimated 2-4 weeks for delivery.